Warning: This document contains instructions for adjusting app synchronization settings that can adversely affect your device data, user data, and/or user mapping settings in Incident IQ. As such, only qualified personnel should proceed with making adjustments to the settings outlined in this document.
The following guide is designed to give district administrators an overview of the following topics:
- A step-by-step guide on integrating Incident IQ with your Chrome console
Introduction and Installation
The Google Device Data App is designed to give school districts the ability to create, manage, and automatically assign assets to students in Incident IQ by utilizing Google data. In addition, integrating Chrome devices into Incident IQ allows you to views an asset's metadata in one convenient location. This includes basic user information, OS and firmware versions, Google identification, and other data agents may find useful during the course of working a ticket.
Setup and Installation
Before beginning the installation process you will need the following:
- Access to an Admin Google account with permission to view Chrome devices (write back permissions as well if you want to take advantage of the write back features)
- Pop-up and Ad blockers disabled for Incident IQ.
Once you have this information select Incident IQ Apps > Browse on the left navigation bar.
Click on the Google Device Data App and then select Install to begin.
Step one of the installation process simply provides an overview of what the Google Device Data App will install into Incident IQ. Select Continue once you are ready to proceed to step two.
For step two, you will need to validate your Google credentials by selecting Sign in with Google.
In the pop-up window, Google will ask whether you want to allow Incident IQ to view your Chrome OS devices metadata. To install this app you must select Allow.
Once you have completed validation and allowed Incident IQ to see your Chrome device metadata select Continue.
At this time you will be asked to review all of the changes that are about to be made to your Incident IQ site. Before moving on please keep in mind that after the installation process begins it cannot be stopped. Once you have completed your review, select Install App to begin the integration process.
Once the installation has been completed, users will now be able to take advantage of Google Device Data in Incident IQ.