Guide Overview

The following article is designed to give requestor level users (student, staff, and faculty) of the mobile app a step-by-step guide on the following:

  • Setting iiQ Mobile to their district address
  • Logging in manually
  • Logging in with a Single Sign-On service

 

Guide Index

You can use the following links below to quickly navigate to a specific section in this document. To quickly return to this index simply use the Return to Index link located at the end of any section.

  1. Setting your District Address
  2. Logging in Manually
  3. Logging in with a Single Sign-On Service

 

Guide Overview

When opening the iiQ Mobile app for the first time you will need to enter your district address based on your school system. This is the same address used to navigate to Incident IQ on a non-mobile device (example: tammany.incidentiq.com).

warning.pngImportant Note: If you do not know your district address please contact your local IT help desk for further assistance.

Mobile_-_Setting_your_District.png

[Return to Index]

 

Logging in Manually

To log into the app manually you will need to provide your username and password associated with your account. Once entered simply tap Login.

warning.pngImportant Note: You will need to contact your IT administration team if you have any questions or need any help with your login credentials.

Mobile_-_Regular_Sign_On.png

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Logging in with a Single Sign-On Service

Incident IQ Mobile is also capable of utilizing Google or Microsoft Azure's Single Sign-On feature. If your district has integrated this functionality into Incident IQ then a new icon will appear above the normal login field. Select this button to continue.

Mobile_-_Single_Sign_On.png

At this point, you will be asked to provide your district login credentials for your first time logging in. After this one time sign-on, you'll be able to sign on with one tap simply by selecting the SSO button from now on.

warning.pngImportant Note: You will need to contact your IT administration team if you have any questions or need any help with your Single Sign-On login credentials.

[Return to Index]

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