Rollout Scout - The Advanced Deployment App

Guide Overview

This guide is designed to give iiQ administrators and agents with the correct permissions a detailed overview on the following topics related to Rollout Scout: 

  • How to use the batch check-in and check-out features.
  • How to automatically unassign a device from a student on check-in.
  • How to enable storage container tracking for devices.
  • How to export the asset check-in or check-out history.
  • How to create a new ticket for a checked-in device from the check-in screen.
  • How to view where an individual device is stored as well as what devices are located in a
    particular storage location.

 

Guide Index

You can use the following links below to quickly navigate to a specific section in this document. To quickly return to this index simply use the Return to Index link located at the end of any section.

  1. Introduction
  2. Using Batch Asset Check-In
    1. Automatic Unassignment
    2. Storage Tracking
    3. Submitting a Ticket for Checked-In Devices
  3. Using Batch Asset Check-Out
  4. Exporting the Check-In/Check-Out History
  5. Viewing Asset Storage Data

 

Introduction

When installed, the Rollout Scout App is designed to give users a quick and efficient method of checking-in devices that are currently in service, as well as checking-out devices currently in storage. You can access this app's features on the left navigation bar by selecting Assets > Deployment.

Accessing_Advance_Deployment.png

[Return to Index]

 

Using Batch Asset Check-In

When using the Batch Check-In feature, the first thing that you will need to do is assign a storage location for the assets you wish to check-in. This can be any location currently set up in Incident IQ.

Batch_Check_In_-_Location.png

Once you've selected the desired check-in location you can then begin to enter assets for check-in.

Batch_Check_In_-_Enter_Asset.png

Incident IQ will always notify you of a successful check-in as pictured below.

Batch_Check_In_-_Checked_In.png

You can review the assets you've successfully checked-in using the check-in history and timeline sections of the page.

warning.pngNote: The check-in timeline will only persist for as long as you do not refresh the page or navigate away from it.

Batch_Check_In_-_History_and_Timeline.png

[Return to Index]

 

 Automatic Unassignment

You can select whether or not you wish to automatically unassign the device from a user upon check. Simply toggle the Unassign when checking in? on the settings bar near the top of the page.

Batch_Check_In_-_Unassign.png

You will then simply need to enter an asset per the normal check-in process.

Batch_Check_In_-_Unassign_2.png

Once entered you will receive confirmation that the device has been checked in as well as unassigned from its owner as pictured below.

Batch_Check_In_-_Unassign_Complete.png

[Return to Index]

 

 Storage Tracking

You can use the storage tracking option in conjunction with batch check-in to determine what container a device is stored in. This is accomplished by utilizing a box/storage unit number during the check-in process. To use this feature simply begin by toggling the Enable storage tracking? on the settings bar near the top of the page.

Batch_Check_In_-_Storage_Tracking.png

At this point, you can enter a box ID number, as well as the number of slots in the box.

Batch_Check_In_-_Storage_Tracking_ID_and_Slots.png

After this brief setup, you can begin to scan your devices into the system.

Batch_Check_In_-_Entering_Devices.png

As you enter each asset it will be assigned to the first open box slot. This slot will then be marked as filled, you will be notified of a successful check in, and the system will automatically move to the next available slot.

Batch_Check_Out_-_Filled.png

Once you've completely filled all slots in the box/container, a window will appear to notify you that all slots have been filled. If you wish to proceed with checking-in devices you will need to enter a new box/container ID as well as a slot count to continue the process.

Batch_Check_In_-_Box_Filled.png

[Return to Index]

 

 Submitting a Ticket for Checked-In Devices

You can submit a new ticket for a checked-in device directly from the Check-In History by selecting New Ticket in the Actions column.

Batch_Check_In_-_Ticket_Submission.png

This will open a New Ticket Flyout, allowing you to submit a ticket for the device while simultaneously keeping you in the Check-In screen.

Batch_Check_In_-_New_Ticket_Flyout.png

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Using Batch Asset Check-Out

To begin using the Batch Check-Out feature, the first thing that you will need to do is enter a student ID or student Number for the system to lookup.

tips.pngTip: If you want to ensure that the device retrieved matches the student's current location in the system simply use the Change asset to user's location? toggle option in the top right of the screen.

Batch_Check_Out_-_Student_ID.png

If the student is in the system and has an assigned device in storage a window will pop-up on the right of the check-in section. This window will contain the student information, asset information, as well as what box and slot the device is stored in.

Batch_Check_Out_-_Asset_Found.png

Once you have retrieved the student's device from the box/container it was stored in you will then need to enter/scan the asset tag or the serial number of the device into the system. This will automatically change the device status from In Storage to In Service, signifying the student once again has physical possession of the device.

Batch_Check_Out_-_Enter_Asset_Number.png

Incident IQ will always notify you of a successful check-out as pictured below.

Batch_Check_In_-_Success.png

You can review the assets you've successfully checked-out using the check-out history and timeline sections of the page.

warning.pngNote: The check-out timeline will only persist for as long as you do not refresh the page or navigate away from it.

Batch_Check_Out_-_History_and_Timeline.png

[Return to Index]

 

Exporting the Check-In/Check-Out History

You can download an Excel file by selecting Export Assets in the top right corner of the Check-In or Check-Out History section.

Batch_Check_In_-_Exporting.png

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Viewing Asset Storage Data

Aside from the improved check-in and check-out functionality, the Rollout Scout App also introduces new asset data fields to your Incident IQ. When viewing an asset's details you can see whether it is currently in storage, as well as it's storage box/container and slot number if that was assigned during Check-In.

Batch_Check_Out_-_Asset_Details.png

Additionally, using these fields as filters you can create custom views that give you direct oversight of the devices stored at any particular location or in a specific storage unit.

Batch_Check_Out_-_Custom_View.png

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