Can I add multiple devices to one ticket?

Incident IQ only supports attaching one device to each ticket. You will need to create a new ticket for every device you wish to submit a new work order for.

tips.pngTip: Are you an agent or administrator and want to create multiple tickets concerning the same model and issue? Using batch ticket operations allows you to make multiple copies of any existing ticket. Consider checking out our help guide on Copying Batch Tickets for more information!

Was this article helpful?
1 out of 4 found this helpful

Comments

0 comments

Please sign in to leave a comment.