Working with My Classes

Guide Overview

The following guide is designed to give district administrators an overview of the following My Classes topics:

  • Submitting tickets for students
  • Checking assets in/out to students
  • Verifying student assets

 

Guide Index

You can use the following links below to quickly navigate to a specific section in this document. To quickly return to this index simply use the Return to Index link located at the end of any section.

  1. Introduction
  2. Submitting Tickets through My Classes Rosters
  3. Asset Check-In/Out through My Classes Rosters
  4. Verifying Assets through My Classes Rosters

 

Introduction

The My Classes feature in Incident IQ allows you to access your class rosters based on information pulling from the Student Information System your district has integrated with IIQ. This not only allows you to see your full selection of classes and class rosters but also allows you to quickly submit devices on behalf of students.

My_Classes_Intro_001.png

My Classes site options also allow districts to give teachers additional permissions that enable them to check devices in and out to students, as well as perform on-site asset verifications without the need for lengthy deployments.

My_Classes_Intro_002.png

To access all available My Classes features, simply click on the My Classes link at the top of any IIQ page.

My_Classes_Submit_TIcket_001.png

[Return to Index]

 

Submitting Tickets through My Classes Rosters

When My Classes is enabled, you are able to quickly identify and submit tickets for students through a class roster. To begin, you will need to click on My Classes at the top of any page.

My_Classes_Submit_TIcket_001.png

On the next page, you will need to select the class you of the student you want to submit a ticket for.

My_Classes_Submit_Ticket_002.png

From the class roster page, you can submit a ticket by clicking on the Submit Ticket option of any student.

My_Classes_Submit_Ticket_003.png

This will open up a new window to complete the ticket submission process. Please note, while the ticket itself will default to submitting a ticket for the student's device, you can click on the back button to submit a ticket for another issue.

My_Classes_Submit_Ticket_004.png

[Return to Index]

 

Asset Check-In/Out through My Classes Rosters

If your district allows it, you can check assets in or out to students through the My Classes feature. To begin, you will need to click on My Classes at the top of any page.

My_Classes_Asset_Check_InOut_001.png

On the next page, you will need to select the class you want to utilize for the check-in/out process.

My_Classes_Asset_Check_InOut_002.png

Next, you will need to select whether you are checking assets in or out by selecting either Check-In Assets or Check-Out Assets.

My_Classes_Asset_Check_InOut_003.png

When checking devices out to students, you will need to enter both the student ID number as well as either the asset tag or the serial number of a device. If available, this process does support the use of a barcode scanner.

My_Classes_Asset_Check_InOut_004.png

When checking devices in, you will only need to enter the asset tag or the serial number of a device.

My_Classes_Asset_Check_InOut_005.png

Alternatively, you can scan devices through the use of a web camera by toggling the Use web camera option as well.

My_Classes_Asset_Check_InOut_006.png

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Verifying Assets through My Classes Rosters

If verifications are enabled as an option in My Classes, you can always verify the assets of students in your homeroom. Please note that your district may also give you the ability to verify assets in your other classes as well. To begin verifying assets, click on My Classes at the top of any page.

My_Classes_Verifications_001.png

On the next page, you will need to select the class you want to verify assets in.

My_Classes_Verifications_002.png

Once you have selected your class, you can begin verifying assets by clicking on Verify Assets near the top of the class roster page.

My_Classes_Verifications_003.png

This will bring up the Verify Student Assets section. The location of the asset verification will default to the class location. If needed, you can specify a room number of the verification as well.

My_Classes_Verifications_004.png

At this point, you can begin verifying assets by entering in the asset tag or the serial number of a device. If available, this process does support the use of a barcode scanner.

My_Classes_Verifications_005.png

Alternatively, you can scan devices through the use of a web camera by toggling the Use web camera option as well.

My_Classes_Verifications_006.png

[Return to Index]

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