Does Incident IQ automatically update an asset's location to match the location of the assigned user?

By default, Incident IQ does not automatically update asset location information to match a user's location. However, administrators can enable this functionality utilizing one or both of the following two Assets site options:

  • When User is Assigned an Asset: Update Asset to Match Owner's location
  • When User's Location Changes: Update Asset to Match Owner's location

Asset_Location_Update_Settings.png

Additionally, agents and administrators using the Rollout Scout batch check out feature can select if they would like to automatically update the asset's location during check-out. This is done through a toggle option at the top right of the batch check out page and works independently of the site options shown above.

Asset_Location_Update_Settings_002.png

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.